TERMS AND CONDITIONS / Hilary&June

Terms and Conditions

Australia

All items are shipped via Australia Post. All items will be shipped with a tracking service. If you would like to upgrade to another form of postage please contact me. Express Post comes with tracking. Express Post Platinum comes with tracking and confirmation signature on delivery.  Australia. Shipping times within Australia take an average of 2-5 days.

International

All items are shipped via Australia Post. This service does not come with tracking or insurance, however you can upgrade the shipping by contacting me. Whilst all care is taken Hilary&June cannot be held responsible for items that do not arrive safely at their destination. Insurance can be arranged on request. Shipping times outside of Australia can vary depending upon the destination country.

Average shipping times:
• United States: 7-14 business days
• Europe: 6-12 days business days
• Australasia: 4-10 business days

Handling Times

Most items are made to order which can take up to 1-7 days. Please let me know if you require an item before a certain date and I’ll do my best to fulfil your order. You will be notified by email once your item has shipped. All items are shipped in a Hilary&June gift box.

Returns

I take great pride in good customer service and want you to be thrilled with your purchase. If you’re unhappy please let me know and I will do my best to resolve the problem. If for whatever reason you would like a refund please return the unworn item in the original packaging within 2 weeks of receiving the product and I will issue you with a full refund. Please notify me of your intentions before you re-send the item. Unfortunately unless there was an error made with the order, shipping costs will not be refunded.

More questions?

Please contact hilaryandjune@mail.com